Guest Lecture

Guest Lecture

Shyamsunder Panchavati

Shyamsunder Panchavati
Linkedin now a follower of Shyam on twitter

Wednesday, May 18, 2016

You can Ace a job Interview in India with a Balanced Quotient Factor. Yes definitely you can….. 05-19

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You can Ace a job Interview in India with a Balanced Quotient Factor. Yes definitely you can…..

There is a huge content on this subject by way of books and articles and through training sessions. Most of the content is heavily generalized, remaining other content is heavily customized for American and European scenarios. And most importantly these deal mostly about physical attributes, verbal communication, Gait, and vocabulary. I would like to start from where these contents end, because all these and more are already taught at the institutions or by the expert trainers (they do a good job of it.) My effort is make the process more customized to the institutions and student understanding and maturity levels. My efforts are to facilitate students’ evolution to a level, that can generate situation specific responses with comfort. The effort is to raise the student thought process a few notches higher and help them to master quotients required to crack the job interview.

India is an altogether different planet as far as the interview process and requirements go. Based on my more than 45 years of experience of facing and conducting interviews in different parts of the country, my writing experience and the interactions, I had with the eminent members of the ‘C’ Suite, I am in the process of preparing a dossier on the requirements, pre-requisites, and the expectations of the organizations from the candidates.

Interviews in India. are a totally different ball game. Technical competency (though important) is just one part of the interview which is taken care by the faculty in the institution. However, one thing less understood is the fact that, a candidate who meets all other criteria but is a bit weak in academics will be preferred to a candidate who is academically brilliant but lacks in other criteria. Quotients form an important part of the evaluation process for interviews.

This is also reflected in the admission policy of the leading B-schools word over. It is a very common occurrence in these institutions where academically strong candidates find themselves left out in preference to the candidates who show a stronger ‘Statement of Purpose’, who in the opinion of the panel will demonstrate greater adaptability to situations and cross culture environments when they graduate and join an organization or start one. This is also true for Campus Recruitment Interviews.

Interviews in India are all about the Quotients. The Emotion Quotient, The Culture Quotient, The Forbearance and the Tolerance Quotient, The Comprehension and the Metacognition Quotient, and so many others. The quantum requirement for each Quotient defers with organization culture and nature but all are important everywhere. The HR domain has evolved over the years and keeps evolving at a rapid speed. The requirement does end with the student’s ability to perform the job. They also look to a situation a few years down the line when these people have to shoulder higher responsibilities, and look to a candidate’s ability to work in adverse and crunch situations.

The candidates too need to evolve in their mindset, thought process while preparing for the interview. Usually the standards of the students in an institution are more or less uniform, but when the institution has to compete with other institutions in the town or city or across the cities in the state, the better institutions take away the cake.

I am worried about the institutions located in smaller towns. They are Islands in themselves, totally cut off from the mainstream of business environment and requirements. I have experienced this situation, when I visited these institutions for conducting campus interviews for institutions.

I know there are many institutions which are facing this situation of organizations conducting campus interviews and not selecting their candidates. There are many individuals and organizations which promise to prepare the students for interviews. They are all theoretical in approach and follow standard procedures. They are certainly not converse with the aspects of behavioral sciences and cognition. When it comes to Quotients, theatrical, not theoretical approach is needed. A theater needs to be created where the students learn by play acting the roles and by observing others doing it.  It is all together a different arena of learning

I can be help those institutions that are in a situation where they are getting the organizations are conducting campus interviews, but the students are not getting through. I can visit the campus and evaluate the students and design a customized training programme to prepare the students for the campus recruitment programmes.  If the institutions have the capacity and will to bear the financial cost of my programme. I can come and evaluate the student caliber and design a customized programme. In case, they can afford the cost, we can go ahead with the programme or else the institution can pay me the cost of the evaluation programme.

The coaching will broadly consist of

1.      Coaching a group of faculty in various Quotients and their applications so that they can in turn coach the students during the time of interview.

2.      Few direct sessions with students.

3.      A few sessions of faculty with students under my supervision.
The duration of the programme is very flexible and will differ from institution.

The duration of the programme can be decided by mutual discussions as per the student requirements. This programme is specifically for the institutions and will not be published by anywhere on any media. All the students undergoing training will receive a completion certificate from me.

 I am prepared to travel anywhere in India for this programme.  Institutions are welcome to contact me at

 However, I cannot get Campus Recruitment Programmes for the institutions. Presently, I have no contact with the organizations nor I have time to contact them.  Training and placement officers are requested to not commit any thing more than what is written in this article to you management, Directors, Chairman, Owners.

Please contact me by email in case of doubt.

 Best Wishes,

Wednesday, April 27, 2016

Retrospective of Shyam's Writing 04-28

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Retrospective of Shyam's Writings.

Here is a mini retrospective of my writings for my new followers and friends. These are  the articles that have earned immense respect for me from my audience over the years. I have segmented the articles domain wise for reader convenience. Hope you like it.

Here the most viewed and adulated articles.

Some of my best articles on Mindfulness are

The Kalam I knew and worked with (About Dr. A.P.J. Abdul Kalam and Lead India 2020 Foundation.)

Champions of Change Management... The lighter side of Change Management

Is Money Everything???

If eternal Bliss is destination,the path lies within

Design The Life You Want to Live..........

Understanding the Vocabulary of Silence....

Body Tattoos are Exhibits,Mind tattoos, Are They Inhibits???

If God were to propose and the Human beings were to dispose, would human beings dispose of all the gods at the first instant???

Capacity Building and development

How to Create an Opportunity out of Adversity

Development Dynamics, Embrace the culture to Embrace the Cause

The Surprising Talents of the Middle-Aged Mind

Social Entrepreneurship and Social Media

Social Entrepreneurship: A Change in perspective, from “Not for Profit” activity to a "transaction" towards Social Assets Accumulation"

Influence of social media in Life and Business

Smaller social media sites are more recognitive & precognitive 

Should Social Media Be Held Accountable for User Actions?

Human Resources,Career, Hiring, Manpower Management


Leadership is beyond clichés & rhetoric’s,

Self Esteem and Motivation

Building Self Esteem from a state of despondency & frustration, and how it adds to your performance

Learning Teaching Comprehension Education

Big names often deliver small in Education ऊँची दुकान, फीका पकवान 

Strategy, Innovation, Management, B-Schools, MBA, CEO, Others

The CEO's Shakespearean Dilemma    

  Ethics take a back seat, as opportunism goes into overdrive & leads from the front

Thursday, April 14, 2016

The Three-Box Solution: A Strategy for Leading Innovation 04 -14

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The Three-Box Solution: A Strategy for Leading Innovation

This book is about Strategy Innovation and Business Models.

This book is a must for you, whether you are a Business School, Management Faculty, Management Professional or a Business owner.

The author Professor Vijay Govindarajan (VG) has requested me to promote this book among my friends and contacts. I am trying to do my bit, firstly because it is an excellent tool to practice innovation and strategy and secondly because I owe a lot to VG by way of the learning I have received through his works and lectures.

Prof. Vijay Govindarajan serves on both Harvard Business School and Tuck School of Business faculty. He is Marvin Bower Fellow at Harvard Business School and Coxe Distinguished Professor at Tuck School of Business Hanover.

About “The Three Box Solution”

We need critical and some times even competitive skills sets to keep a thriving business growing and still keep reinventing it. Doing both simultaneously is a challenge, that many executives find it hard to cope with.

Even Ambidexterity falls short of making an executive capable of handling both. A simple tool is needed to equip managers to work on both the aspects on day to basis. VG thinks that there is a third equally big problem which is highly intractable, and that is to forget the yesterday’s values and beliefs that make the organization stuck with the past. VG feels that “The Three Box solution” is a strategic solution for these problems. It also aligns the organizations and teams on the same plane for innovation.

 How to Innovate and Execute. Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the performance requirements of the existing business--one that is still thriving--while dramatically reinventing it? How do you envision a change in your current business model before a crisis forces you to abandon it? Innovation guru Vijay Govindarajan expands the leader's innovation tool kit with a simple and proven method for allocating the organization's energy, time, and resources--in balanced measure--across what he calls "the three boxes": Box 1: The present--Manage the core business at peak profitability;

Box 1 :  This deals with the process of running the core business efficiently at peak and using linear innovation within the business model to extend brands and /or offer new products.

Box 2: The past--Abandon ideas, practices, and attitudes that could inhibit innovation; Box 3: The future--Convert breakthrough ideas into new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all levels of the organization. Supported with rich company examples--GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services--and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align an organization on the critical but competing demands of innovation.

Box 3 :  This deals with the methodology for generating breakthrough ideas and converting them into products and  businesses. The non linear future is built by experiments that tests assumptions and resolves uncertainties. New thinking either strengthens the idea or reveals its weakness.

With the three boxes kept in balance a business can change dynamically in time.  By controlling the behavior of the boxes, organizations can make inventing future a daily activity over a period of time rather than making it a one time do or die activity. Simply put the future is shaped by what is done or not done today. 

Inspiration from Hindu mythology and the Trimurti of Brahma Vishnu and Mahesh. VG links very interestingly to Hindu  mythology to "The Three Box Solution

Please read further to find it out for yourself.

"In Hindu faith, the three main gods are Vishnu, Shiva, and Brahma. Vishnu is the god of preservation, Shiva is the god of destruction, and Brahma is the god of creation. The triumvirate of familiar Hindu deities corresponds to the work of sustaining a thriving business. Like Vishnu, the firm must preserve its existing core; like Shiva, it must destroy unproductive vestige of the past; and like Brahma, it must create a potent new future that will replenish what time and circumstances have destroyed.

Hindu myth makers paired each of the three gods with symbolically relevant wives. Vishnu whose wife is Lakshmi, who bestows wealth, just as Box 1 produces current profits. Shiva's wife is Parvathi, who symbolises power, a vital Box 2 necessity when selectively destroying the past. Brahma is betrothed to Saraswti, who symbolizes creativity and knowledge-the critical inputs for Box 3 innovations and wellspring of future profits.

According to Hindu philosophy, creation-preservation and destruction is a continues cycle without beginning or end. Each of three gods plays an equally important role creating and maintaining all forms of life.

Further the Hinduism states that, while the changes can be quite dramatic, the processes leading to those changes are quite evolutionary involving many smaller steps. Consistent with this philosophy, the work of sustaining an enterprise is a rhythmic and dynamic process on that never ends.

I have never before encountered an organization that has encoded the Three-Box Solution is not its organization scheme as Mu Sigma, a rapidly growing decision science and big data firm with head quarters in Chicago and development center in Bangalore. Inspired by the stories from Grandmother from mythologies, Mu Sigma founder and CEO Dhiraj Rajaram has used the three main deities of the Hindu faith to conceive a sustainably harmonized approach to the cycles of preservation, destruction and creation."

A Tool Kit is also provided for the implementation of “The three Box Solution”

The book is published Harvard Publishing

In India the book is available at

Price : 

hard Cover :   Rs. 746

Kindle edition : Rs. 1,310

In United states it is available  at

Price :

Hard cover: USD 20.71

Kindle : USD  19.72

Monday, January 25, 2016

Mckinsey award for HBR article.

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As a member of Advisory Panel Harvard Business Review, I was requested to select my choice of article for the Mckinsey award among the four nominated articles and place the four articles in the order of merit as per my perspective. I have already sent my opinion to them.

I am now sharing the articles with my friends and contacts. I have a large of number management professionals among the 2500 followers & friends on LinkedIn. I am just sharing this articles with them to know their insights on the articles and as to how they will rate them. My listing of the articles is random and does not give any indication of merit.

About the awards

The HBR McKinsey Awards, judged by an independent panel of business and academic leaders, commend outstanding articles published each year in Harvard Business Review. The awards were established in 1959 to recognize practical and ground breaking management thinking.

The opinions will of course not go the HBR.

My friends can express their opinion with reasons through comments on LinkedIn or on  this page. Your opinions will be very valuable for me. You can just write the numbers like No. 4 is first, No.1 is second etc.

Thank You and now the articles. Just click the title to read the article.

1. Managing Your Mission-Critical Knowledge

Authors Martin Ihrig and Ian MacMillan

2. Customer Data: Designing for Transparency and Trust

Authors Timothy Morey, Theodore “Theo” Forbath, and Allison Schoop


Author  Guhan Subramanian

4. Engineering Reverse Innovations

Authors  Amos Winter and Vijay Govindarajan

Please read the articles and give your opinions. Your views can be as long as you deem necessary. I will read every opinion.

Thanks and Best Wishes,


Saturday, December 12, 2015

Available For Guest Lectures from March 2016 onward 12-12

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I am now available for Guest Lectures in India and other countries.

I have returned to India from Canada.. I will be in India at Hyderabad for the academic session 2016 – 2017.

Academic Institutions can contact me for Guest Lectures.

It is a well-known fact that I have been participating in the research projects of Harvard Business Review, MIT, Mckinsey & Co, Deloitte, and other organization.

Based on my participation in research on subjects like Digitization, Business Analytics, Digital Branding, and Customer Engagement, Strategic and Design Thinking and other topics. I am totally updated with the latest trends in relation to these subjects.

I have created curated and shared many articles on these and other subjects on my career blog. You can view the different topics in my knowledge domain at my virtual library Knowledge Korridor

You can have details about  some of the premier institutions where I have delivered the guest lectures on my LinkedIn profile @

The broad list of topics on which I can deliver Guest Lectures are

Business Analytics

Mindfulness & Human Values


Design Thinking


Balance Score Card

Project Management

Social Entrepreneurship

Business Models

And other management topics.

Teaching, Learning, Metacognition, Comprehension.

I am prepared to travel to small towns and rural places in India.

I am prepared to accept invitations from institutions in other countries also. However, the institutions have to arrange for Visa and other travel documents. I hold an Indian Passport.

For more information, you can contact me at the following email id. . Please write details about your institution. Please attach images and media files if you feel necessary. 

I will try to reply within one week.

Saturday, November 28, 2015

The Indian Ethnic English 11-29

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You may also add this to the message


 Is it representation, reproduction, or a satire on Indian English?

Whatever it is , it is a faithful representation of the English being spoken in India. And it is not derogatory to us Indians

Now this should not be considered as colloquial. Instead it is Indian ethnic English. 

Peter Sellers made an attempt to familiarize Indian English to the world through his movie party. He made the phrase "Long Time no see " famous.

Other Nations too have contributed their words to English. Specially when some Europeans speak English,


U.S. has contributed it own quota of unwelcome words to the English, so have the Europeans. Many countries have their own ethnic versions of English. This is true to a lesser extent about French and Spanish too.

Apart from these, there are regional vocabularies in India that vary from region to region.

In south there is a word called co-brother, or co-son-in-law, co-daughter-in- law. This is are used to define the relations between the husband of two sisters, wives of two brothers, Two-sons-in-law. Two-daughters-Law.

In Andhra Pradesh (& Telangana), A nephew is considered Son-in-law and niece is considered Daughter-in-law.

This because of the age old tradition of the marriage between children of brother and sister , which seems to be on decline.

Similarly in north word "Patiala" is very common word to describe something in large quantity, such  as peg of whisky or a glass of Lassi.

Finally I would like to conclude that there is no need for us Indians feel bad or inferior, and it is not derogatory for us Indians to speak the way we do. We consider it as a promotion of Indian Ethnic English

Some choice words.

Prepone--Opposite of postpone

Come to know that -- to find something out. 

Do the needful -- no direct translation. It means to get shit done.

I have a doubt -- I have a question

Cousin-brother -- just a cousin

My brother -- Also probably just a cousin

My real brother -- My brother

Cum -- And Sofa cum bed, Clerk cum Typist.

I Say -  Typically at the end of every sentence the south Indians speak. " Do it now I say." 

Timepass -- Something you do to keep busy. (esp. eating peanuts)

Level best -- your darndest, as in what you do (usually while failing or about to fail)

Level best only -- This is definitely not going to go as planned.

Give an exam -- take an exam (as a student, not a teacher)

Spinster -- any adult female who is not yet married

Periods -- That time of the month. I can't swim in a pool, I'm having my periods!

1.5 years -- One year, six months. 

Where are you staying? -- Where do you live?

Keep it -- Put it (Where shall I keep your handbag? Shall I keep it on the table?)

At rate -- @ (like in an email address)

No more -- Dead

Just like that -- No comment. (Me: "why are you late to band practice today?" You: "Just like that.")

Homely -- Someone who is tidy and good at keeping house/cooking/etc

Even I am...[doing X] -- Me too. 

Nothing is coming -- I can't hear you (although I use this for a lot of different situations)

Only -- Decoration at the end of the sentence. "Are you staying in Mumbai only?"

Cribbing -- Complaining or whining 

My seniors -- People in my peer group who are older than me

Auntie -- A woman who appears older than me

Good name -- just a name 

I am [doing x] since [y] years -- I've been doing x for [y] long

Burst crackers -- Set off fireworks

Reach -- Arrive [somewhere] (Did you reach yet?)

Very less -- Not enough of something. "My bank account is very less since the last 1.2 years"

I'll just quickly do [x] -- No direct translation. Usually heard from a woman, when something very time consuming and complicated is about to be done. I am sure the ladies who planned the Mars Orbiter Mission were like, "I'll just quickly calculate the trajectory for this secondary rocket booster."

Get through -- To be accepted (as to university) or to pass an exam. 

(It applies to men also "I will quickly have a power nap and come back quickly. (notice the word 'quickly' used twice more emphasis) It actually means three hour siesta.

[any food item] burst -- a marketing term that somehow appeals to Indians and not Americans (shall we order for the Cheese Burst Pizza?---NO THANK YOU!)

Do one thing...--Do every thing on the long list I'm about to give you

Do one thing only...--It's going to be a reeeeaaally long list.

Pass out -- graduate (from school)

Geezer -- Water heater (actually spelled /geyser/)

Jeans jacket, love locket, comb in back pocket, and goggles on eye socket -- A douche.

I thankfully acknowledge the help from various sources.

Best wishes,


Saturday, November 14, 2015

Case Studies in Digital Marketing and Customer Engagement 11-14

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MKT1x - Digital Branding and Engagement

Digital Marketing and Customer Engagement

Case studies related to engagement in earned media, Owned media, and Paid media.

Activity 4